What is a good thank you for your business message?
Name the customer’s choice and the difference it makes: “Thank you for your order. Every one keeps our two-person workshop going.” One or two sentences on screen is plenty; the photos say the rest.
Free · made on your device · no watermark
Thank you for your business, said with a short video
A square or vertical thank-you for customers and clients, with your logo, your products or your team, ready to post, pin or send with an order.
Free, no account needed
“Thank you for your business” works best when customers can see who is saying it. Pick a customers template here, add your logo and a few photos of your products or your team, write the line in your own words and export a short MP4, or a GIF that loops in a chat or an email.
The same template covers “thank you for your purchase”, “thank you for your order” and “thank you for shopping with us”, and it suits service businesses too: a freelancer finishing a project or an agency closing a year with a client. The video is made on your device, so new products and client work stay private until you publish them.
How to make a thank you for your business video
Choose a customers template
Open Templates and pick a design from customers and supporters. Square 1:1 suits feeds and marketplaces; switch Format to Vertical 9:16 for Stories.
Add your logo and pictures
Press Add photos or clips and add your logo as a picture, then product shots, the packing table or the finished project for a client.
Write the thank-you
In Text, set the headline (“Thank you for your order”) and one honest line, signed by the business or the people who run it.
Export as a video or a GIF
Press Play to check it, then Export video. Choose MP4 for social posts with music, or GIF for a silent loop in emails and chats, and press Download video.
Thank you for your business templates
Open one to start; every word, photo and the shape can be changed. All customers and supporters templates
-
Clean ledger
White space, a teal accent bar and confident type to thank a client for their business
-
Order stamped
Cream, tomato red and navy with your logo in a circle and a big thank-you for the order
-
Kraft and twine
Brown kraft paper, a tied parcel and a handwritten tag that thanks a customer for their purchase
-
Shop small, say thanks
Pastel checks, a little shopping bag and chunky rounded type for loyal local customers
-
Supporter glow
Deep plum, warm bokeh and rising hearts to thank followers, patrons and backers for their support
-
Frosted season
Evergreen, cranberry and gold with falling snow to thank customers at the end of the year
-
Parcel hop
A little parcel hops in on a sunny yellow square with a bouncy thanks for the order
Order, purchase or business: which line to use
- Thank you for your order: straight after checkout, on an order confirmation page or in a dispatch message.
- Thank you for your purchase: for a single, considered buy such as a piece of furniture, a course or a commission.
- Thank you for shopping with us or thank you for shopping small: for independent shops, markets and craft sellers, where the buyer chose you over a giant.
- Thank you for your business: for repeat customers and clients, at the end of a project, a contract or a year.
Pick one and keep it short on screen. The detail (what they bought, what you made together) belongs in the photos and the second line, not in the headline.
Customer appreciation and client thank-yous
Customer Appreciation Day
Customer Appreciation Day falls on 18 April in the US, and many shops borrow the idea at any time of year. A square video of the team, the regulars and one sentence of thanks, posted that morning, does more for loyalty than another discount.
Clients of freelancers and studios
For a client, show the work: three or four stills of what you delivered, a line about what it was like to work together and a thank-you from the people involved. Landscape 16:9 sits well in a wrap-up email link or at the end of a final presentation; the thank you slide page covers that version.
Christmas thank-yous for customers
December is when most businesses thank customers, which is exactly why a plain card gets lost. A short video with the year’s best moments, the team in festive jumpers and “Thank you for your business this year” stands out in a busy inbox or feed.
- Post it in the second week of December, before the last posting dates, so it is not buried under sales.
- Make a square version for feeds and a vertical one for Stories from the same project.
- Keep a silent GIF version for the top of your newsletter, where many email apps will not play video.
Getting it to customers
You get a file, not a hosted page: there is no mailing list, shop plug-in or tracking link here. Upload the MP4 to your social accounts or product page, add the GIF to your newsletter or order emails with the tool you already use, or show it on the screen by the till. Your customer list never comes near this site.
Running a campaign or a fundraiser rather than a shop? The thank you for your support page is written for backers and supporters.
Thank you for your business: questions
Can I put my logo on it?
Yes. Add your logo as a picture with Add photos or clips, then choose a template whose colours sit closest to your brand.
Can I use a GIF in an email?
Yes, most email apps show animated GIFs, while very few play video inside the message. Export a GIF for the email and link it to the full video on your site or social account if you have one.
Can it send the video to my customers?
No. It makes the file on your device and stops there. Send it with your own email or newsletter service, or post it yourself.
Is it free for commercial use?
Yes. There is no fee, no watermark and no credit line. Make sure any music and photos you add are ones you may use commercially.
How long should it be?
Ten to thirty seconds for social posts and order pages; a GIF of three to six seconds for emails. The thank-you should be readable in the first two seconds.